Chat Times Out

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Chrisnetika
Posts: 5
Joined: Mon Oct 29, 2012 9:23 am

Chat Times Out

Post by Chrisnetika » Tue Nov 06, 2012 3:06 am

Using latest version on unrealircd,
I have users complaining to me that they getting timeout.. meaning they sit in chat and see activity and after awhile activity stops, they can type in chat but don't get new activity and have to refresh.
Clients being used is java and regular client like icechat.

What can be doing this? How I prevent it from happening?

Chrisnetika
Posts: 5
Joined: Mon Oct 29, 2012 9:23 am

Re: Chat Times Out

Post by Chrisnetika » Thu Nov 08, 2012 4:34 am

anybody? .. everyone keeps timing out and it very frustrating because it is a clan chat ..I have tripled checked settings and can't find anything that can affect that ... :/

cards
Posts: 85
Joined: Sat Jun 12, 2004 5:04 am

Re: Chat Times Out

Post by cards » Thu Nov 08, 2012 2:47 pm

Timeouts are generally in issue with ISP, or faulty networking equipment. The reason they aren't disconnected immediately is the "PING/PONG" the server does. I have this common issue with satellite internet. If you are housing the server at your home and it affects everyone, I would say it is your connection to the internet that is the issue. If you have Cable internet, I would suspect that your ISP has oversold your area. Remember, on cable 12Meg means burstable UP TO, not constant. I've seen oversold areas of cable where customers have "12 MEG" internet yet their constant connection is only around 150Kbit on downloads.
NetAdmin
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Chrisnetika
Posts: 5
Joined: Mon Oct 29, 2012 9:23 am

Re: Chat Times Out

Post by Chrisnetika » Fri Nov 09, 2012 11:24 am

That shouldn't be the issue for me .. it hosted on a vps with pure Gigabit pipeline.
im seeing users get peer reset and some just .. nothing .. chat don't update.Im just wondering what I can possibly tweak and any advice on settings ... or if anope has anything to do with it ... which I can't see because it config right .. other than that it operates like fluid.Only other issues I get is sops/aops with unreg nicks can be opped w/o registering and identing and channel creation limit bug .. which are anope issues not the IRCD

Stealth
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Re: Chat Times Out

Post by Stealth » Sat Nov 10, 2012 4:27 am

For the ping timeouts or clients not responding, check your pingfreq settings in the class blocks.

As for the "connection reset by peer" issue, that is something involving the connection being lost somewhere between their computer and your server. There is nothing that can really be done about it, except maybe get a server that is more local to those affected.

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