How to get support

codemastr · Post by **codemastr** » Sat Mar 06, 2004 11:24 pm

Before you post your question here, there are a series of questions you should ask yourself:

1. Is this a bug report or a feature suggestion?
If the answer is "yes", then you should post this on http://bugs.unrealircd.org

2. Have I checked the FAQ?
Before you post here, you should check the FAQ. The FAQ contains answers to some of the most common questions we receive. The FAQ can be found at http://www.vulnscan.org/UnrealIrcd/faq/

3. Have I tried searching the forums?
Usually, when you have a problem, you aren't the only one who has experienced it. Before you post a new question, you should Search the forum to see if it has already been answered.

After that, the next thing is make sure you give as much detail as you possibly can! Make sure to include the version of Unreal you are running as well as the OS you use. And try to be as descriptive as possible when describing your problem.

Ron2K · Post by **Ron2K** » Tue Mar 16, 2004 6:38 am

And how NOT to get support:

Modifying Unreal in any way, as then we don't know who caused the error - Unreal or you (more than likely you )
Using 3.1.x - since 3.2 came out of beta, support for 3.1.x has been discontinued.

I'm sure codemastr will come around and add some more points.

Dukat · Post by **Dukat** » Wed May 05, 2004 6:07 pm

4. Have I checked the Documentation?
Before you post here, you should read the Documentation. It can be found at http://www.vulnscan.org/UnrealIrcd/unreal32docs.html

aquanight · Post by **aquanight** » Thu May 06, 2004 12:49 am

And adding to Ron2K's list:

3. Use any beta or RC of 3.2 since Final is out now.

(I don't know if it matters that much, but possibly using the latest CVS would be good idea.)

w00t · Post by **w00t** » Sun Aug 01, 2004 3:22 am

3.2.1 now, yay!

black_skies4 · Post by **black_skies4** » Fri Oct 14, 2005 10:40 pm

codemastr: the link "Search" is dead.

Post by **Syzop** » Sat Oct 15, 2005 12:22 am

Thanks, updated.
(no I'm not codemastr ;p)

Stealth · Post by **Stealth** » Sat Oct 15, 2005 3:49 am

Syzop wrote:Thanks, updated.
(no I'm not codemastr ;p)

You sure?

JIVXor · Post by **JIVXor** » Wed Nov 23, 2005 2:27 am

http://unreal.phpmemx.net/forums/search.php

Name Error: The domain name does not exist.

Stealth · Post by **Stealth** » Wed Nov 23, 2005 5:45 am

Use:
http://forums.unrealircd.com/search.php

Charmed · Post by **Charmed** » Sat Feb 04, 2006 3:17 pm

It says "The handle is invalid" What does that mean?